BUSINESSES

TOP 10 BEST PRACTICES

  1. Limit the number of customers into your business if possible. Encourage 1 person per vehicle/household to come in if possible.
  2. Ensure employees and customers can practice social distancing measures at all times.
  3. Close your waiting room or show room if possible and implement measures to conduct business in creative ways, such as over the phone, by text, by internet, or while the customer is in a vehicle.
  4. Control and protect areas where transactions occur by discouraging cash use, encouraging credit card or touchless payment options, and ensuring employees are sanitizing before and after each transaction.
  5. Provide protective barriers for employees including face coverings and “sneeze guards”.
  6. Place hand sanitizer at your checkout station or desk if you have it and encourage customers to use it after they are done with the transaction.
  7. Wipe down high traffic surfaces as frequently as possible.
  8. Have a safe and practical policy for employee screening and a return to work policy. 
  9. Tell customers the steps you are taking to protect them.  People are more likely to visit your establishment if they know that you are going to great lengths to keep them safe.  People talk and they know which restaurants and businesses are doing this right.  
  10. Be a positive source of encouragement to other businesses like yours to follow best practices.

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ADDITIONAL RECOMMENDATIONS

  1. Prop doors open where possible
  2. Sanitize debit/credit cards before handing back to customer. 
  3. Sanitize or give away pens if you need a signature
  4. Take steps to ensure customers and employees observe social distancing
  5. YOU MUST PREVENT CROSS CONTAMINATION by your cashiers by making sure they sanitize or wash their hands between EACH transaction. Gloves probably should be discouraged as they would need to be changed between each transaction.
  6. Limit number of customers into your business if possible. Encourage 1 person per vehicle/household to come in if possible.
  7. Close your waiting room or show room if possible and implement measures to conduct business in creative ways, such as over the phone, by text, by internet, or while the customer is in a vehicle.
  8. Tell customers the steps you are taking to protect them.  People are more likely to visit your establishment if they know that you are going to great lengths to keep them safe.  People talk and they know which restaurants and businesses are doing this right.  
  9. Place hand sanitizer at your checkout station or desk if you have it and encourage customers to use it after they are done with the transaction.
  10. Wipe down high traffic surfaces as frequently as possible.
  11. Have a safe and practical policy for employee screening and return to work policy
  12. Do NOT require them to come to the doctor in person for a note
  13. If you use a thermometer or other equipment to screen employees for disease, you obviously must sanitize it between use on employees.